1.1. WELCOME TO LingoMelo
2. ACCESSING THE SERVICES AND ACCOUNT SECURITY
2.1. ACCESS TO THE SERVICES
2.3. ACCOUNT SECURITY
If you choose, or are provided with, a user name, password or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any other person or entity. You also acknowledge that your account is personal to you and agree not to provide any other person with access to the Services or portions of it using your user name, password or other security information. It is your responsibility to keep your login credentials secure and you are solely responsible for all activities that occur via your account. You agree to notify us immediately of any unauthorized access to or use of your user name or password or any other breach of security. You also agree to ensure that you logout of your account at the end of each session. You should use particular caution when accessing your account from a public or shared computer so that others are not able to view or record your password or other personal information. LingoMelo will not be liable for any acts or omissions by you, including any damages of any kind incurred as a result of such acts or omissions.
3. USER CONDUCT
3.1. USE OF THE SERVICE
The Site and the Service is solely for your personal and non-commercial use. Unless otherwise expressly authorized in writing by LingoMelo, you agree not to display, distribute, license, perform, publish, reproduce, duplicate, copy, create derivative works from, modify, sell, resell, exploit, transfer or upload for any commercial purposes, any portion of the Service, use of the Service, or access to the Service. The Service should not be used or relied upon for storage of your photographs, images, videos, sounds or any other content you uploaded, and you shall retain your own copies of all content posted on the Site. We have no obligation to retain any of your content for any period of time beyond what may be required by applicable law.
3.2. PROHIBITED USES
In a way that violates any applicable local, state, national or international law or regulation.
To (or attempting to) abuse, harm, harass, threaten, impersonate or intimidate any person.
To transmit, or procure the sending of any advertising or promotional material, including any "junk mail," "chain letter," "spam," or any other similar solicitation; harvest or collect email addresses or other contact information of other users from the Services by electronic or other means for the purposes of sending unsolicited emails or other unsolicited communications.
To impersonate or attempt to impersonate LingoMelo, a LingoMelo employee, another user or any other person or entity (including, without limitation, by using e-mail addresses or screen names associated with any of the foregoing) or otherwise misrepresent your affiliation with a person or entity.
To create multiple accounts for the purpose of liking (i.e., giving “likes”’ votes) for or against user’s projects, to artificially inflate or alter “likes”, comments, etc. or giving or receiving money or other compensation in exchange for ‘likes’, or for participating in any other organized effort that in any way artificially alters the results of the Services.
To engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Services, or which, as determined by us, may harm LingoMelo or users of the Services, or expose them to liability.
Additionally, you agree not to:
Bypass any measures we may use to prevent or restrict access to the Services.
Use the Services in any manner that could disable, overburden, damage, or impair the Services or interfere with any other party's use of the Site, including their ability to engage in real time activities through the Site.
Use any robot, spider or other automatic device, process or means to access the Services for any purpose, including monitoring or copying any of the material on the Services.
Use any device, software or routine that interferes with the proper working of the Services.
Introduce any viruses, trojan horses, worms, logic bombs or other material which is malicious or technologically harmful.
Obtain or attempt to obtain or otherwise obtain any materials or information through any means not intentionally made available or provided for through the Service.
Attempt to gain unauthorized access to, interfere with, damage or disrupt any parts of the Services, the server on which the Services are stored, any server, computer or database connected to the Services or to private accounts of other users.
Attack the Services via a denial-of-service attack or a distributed denial-of-service attack.
Otherwise attempt to interfere with the proper working of the Services.
4. DISPUTES BETWEEN USERS
You agree that you are solely responsible for your interactions with any other user in connection with the Service and LingoMelo will have no liability or responsibility with respect thereto. LingoMelo reserves the right, but has no obligation, to become involved in any way with disputes between you and any other user of the Service.
5. INTELLECTUAL PROPERTY
5.1. LingoMelo’S INTELLECTUAL PROPERTY RIGHTS
5.2. USER CONTRIBUTIONS
5.3. COPYRIGHT COMPLAINTS AND COUNTER-NOTICES
LingoMelo respects the intellectual property of others, and we ask our users to do the same. We have adopted the following policy toward copyright infringement related to the Services in accordance with the Digital Millennium Copyright Act ("DMCA"). If you believe in good faith the Site is hosting content that infringes your copyright, please let us know by submitting a notice to our Copyright Agent via email at support@www.LingoMelo.com). Your notice must contain ALL of the following:
Identification of the copyrighted work(s) claimed to have been infringed.
Identification of the material that is claimed to be infringing and information reasonably sufficient to permit us to locate the material (i.e., URL address).
Contact information so that we can reach you (address, telephone number and email address).
A statement by you that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.
A statement by you, made under penalty of perjury, that the information in your notification is accurate, and that you are the copyright owner or are authorized to act on the copyright owner’s behalf.
Before you file an infringement notice, please carefully consider whether or not the use of copyrighted material at issue is protected by the “fair use” doctrine, as you could be liable for costs and attorneys’ fees should you file a takedown notice where there is no infringing use. Please also check to make sure you haven’t authorized the use at issue (for example, whether you have given a creative professional who prepared materials for your company the right to use those materials as examples of his or her past work). If you are unsure whether a use of your copyrighted material constitutes infringement, please contact an attorney. You may also wish to consult publicly available reference materials such as those found at the U.S. LingoMelo will respond to valid DMCA requests in an expeditious manner. In all cases, if you do not hear from us within 14 days of submitting a complaint, please contact us and we will respond as soon as possible. After removing access to the material pursuant to a valid DMCA notice, LingoMelo will immediately notify the user responsible for the allegedly infringing material that it has removed or disabled access to the material. LingoMelo reserves the right, in its sole discretion, to immediately terminate the account of any member who is the subject of repeated DMCA notifications. If you believe access to your content was disabled or removed by LingoMelo as a result of an improper copyright infringement notice, please send our Copyright Agent (contact information above) a written counter‐notice that contains all of the following:
A description of the work improperly removed, along with your user name and the location in the Site at which the content appeared before it was removed or disabled.
Contact information so that we can reach you (address, telephone number and email address).
A statement under penalty of perjury, signed by you, that you have a good faith belief that the material was removed or disabled as a result of mistake or misidentification.
A statement that you consent to jurisdiction of the Southern District of New York and that you will accept service of process from the person who provided notification of the alleged infringement.
Before you file a counter-notice, please carefully consider whether or not your use of the copyrighted material at issue is infringing, as you could be liable for costs and attorneys’ fees in the event that a court decides your counter-notice misrepresented that the material was removed by mistake. If you are unsure whether use of the material at issue constitutes infringement, please contact an attorney. Upon receipt of a valid counter-notification, LingoMelo will forward it to the notifying party who submitted the original DMCA notification. The original notifying party (or the copyright holder he or she represents) will then have ten (10) days to notify us that he or she has filed legal action relating to the allegedly infringing material. If LingoMelo does not receive any such notification within ten (10) days, we may restore the material to the Services.
6. MONITORING AND ENFORCEMENT; TERMINATION
LingoMelo has the right to:
Remove any User Contributions or Submissions for any or no reason, in our sole discretion.
Disclose your identity or other information about you to any third party who claims that material posted by you violates their rights, including their intellectual property rights or their right to privacy.
Take appropriate legal action, including without limitation, referral to law enforcement, for any illegal or unauthorized use of the Services.
7. RELIANCE ON INFORMATION POSTED
The information presented on or through the Services is made available solely for general information purposes. We do not warrant the accuracy, completeness or usefulness of this information. Any reliance you place on such information is strictly at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such materials by you or any other visitor to the Services, or by anyone who may be informed of any of its contents. The Services may include content provided by third parties, including materials provided by other users, bloggers and third-party licensors, syndicators, aggregators and/or reporting services. LingoMelo has not reviewed, and cannot review, all of the material posted to the Services. All statements and/or opinions expressed in these materials, and all articles and responses to questions and other content, other than the content provided by LingoMelo, are solely the opinions and the responsibility of the person or entity providing those materials. These materials do not necessarily reflect the opinion of LingoMelo. We are not responsible, or liable to you or any third party, for the content or accuracy of any materials provided by any third parties.
8. LINKING TO THE SERVICES AND SOCIAL MEDIA FEATURES
You may link to our homepage, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part without our express written consent. The Services may provide certain social media features that enable you to:
Link from your own or certain third-party websites to certain content on this Site.
Send e-mails or other communications with certain content, or links to certain content, on this Site.
Cause limited portions of content on this Site to be displayed or appear to be displayed on your own or certain third-party websites.
You may use these features solely as they are provided by us and solely with respect to the content they are displayed with. Subject to the foregoing, you must not:
Establish a link from any website that is not owned by you.
Cause the Site or portions of it to be displayed, or appear to be displayed by, for example, framing, deep linking or in-line linking, on any other site.
Link to any part of the Site other than the homepage.
Please remember that the manner in which social media services use, store and disclose your information is governed solely by the policies of such third parties, and LingoMelo shall have no liability or responsibility for the privacy practices or other actions of any third party site or service that may be enabled within the Service. In addition, LingoMelo is not responsible for the accuracy, availability or reliability of any information, content, goods, data, opinions, advice or statements made available in connection with social media services. As such, LingoMelo is not liable for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such social media services. LingoMelo enables these features merely as a convenience and the integration or inclusion of such features does not imply an endorsement or recommendation. You agree to immediately cooperate with us to cease any unauthorized framing or linking. We reserve the right to withdraw linking permission without notice. We may disable all or any social media features and any links at any time without notice in our sole discretion.
9. LINKS FROM THE SERVICES
If we or third parties provide links to other sites and resources provided by third parties, these links are provided for your convenience only. This may include links contained in advertisements, including banner advertisements and sponsored links. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them. If you decide to access any of the third party websites linked from the Services, you do so entirely at your own risk and subject to the terms and conditions of use for such websites. LingoMelo reserves the right to remove any link made available by third parties in the Services.
10. ONLINE LANGUAGE TUTORING
LingoMelo Tutoring provides Tutoring plans containing either 5 (five), 12 (twelve), or 20 (twenty) language classes of the chosen language. The tutoring classes are provided in the following languages: English, Spanish, French, German.
Once you make a purchase for a LingoMelo Tutoring plan, LingoMelo Tutoring will provide live online classes with certified language teachers, according to the purchased plan. Details of your language classes are available in your user account under “My Account”.
To book the online Tutoring classes, it is necessary to schedule your classes in advance using the provided third-party scheduling tool Calendly.
LingoMelo Tutoring offers online language classes according to the different Tutoring plans containing a certain amount of classes. The purchased classes are nonrefundable and remain valid for 12 (twelve) months from the date of purchase. The classes can be redeemed after an upfront payment for the chosen Tutoring plan.
To take the online Tutoring classes, it is necessary to use an electronic device and third-party video conferencing software. Acquiring the respective video conferencing software, together with any necessary rights of use, is exclusively your responsibility.
You can cancel an online language course at any time without giving reasons. If you cancel at least 72 (seventy two) hours before the scheduled start of the class, you will retain the right to book the same class again. If you cancel later than 72 (seventy two) hours before the scheduled start of the class or if you do not participate in the class in part or in full, the respective class will be used up and cannot be refunded. The cancellation must be made in the user account.
You cannot change between Tutoring packages. Once the classes in your purchased Tutoring plan have been taken, you can buy your next Tutoring plan.
LingoMelo Tutoring can cancel a scheduled class at any time before the scheduled start time without giving reasons, especially in case of illness of the language teacher. In this case, you will be able to schedule the same class again.
If you arrive more than 10 (ten) minutes after the start of a scheduled class, the language teacher is entitled to close the class session. In this case, the class will be used up and will not be refunded.
LingoMelo and the language Tutors reserve the right to exclude you from a lesson at any time for a good cause. In this case, the class in question will be used up and will not be refunded.
LingoMelo offers online courses and other Services (such as Tutoring plans) for a fee. You agree to pay the fees for content that you purchase, and you authorize LingoMelo and/or LingoMelo Tutoring to charge you for the Services with your selected payment method. The fees will be charged whether you use the purchased Services or not. You are responsible for paying all fees charged by LingoMelo and/or LingoMelo Tutoring and any applicable taxes in a timely manner. We reserve the right to disable or remove access to any content for which we have not received adequate payment. Fees may vary based on your location and other factors. If you are logged into your account, the currency you will see is based on your location when you created your account. The final fees charged to you will be calculated in the chosen currency. We occasionally run promotions and sales for our content, during which certain content is available at discounted prices for a set period of time. The price applicable to the content will be the price at the time you complete your purchase of the content. You shall provide LingoMelo and/or LingoMelo Tutoring information regarding your credit card or other payment instrument. Your represent and warrant that (a) such information is true, accurate, current and complete and that you are authorized to use this payment instrument and (b) you shall maintain and promptly update such information to keep it true, accurate, current and complete. You agree that LingoMelo may update your payment methods using information provided to us by our payment service providers and you authorize us to continue to charge the then-applicable fees to your updated payment method. LingoMelo reserves the right, at any time, to change any fees or to start charging for any free Service at its sole discretion. Any change, update, or modification will be effective immediately upon posting through the relevant Services (such changes will not apply to fees paid prior to the time of the change). Please note that due to mobile platform providers’ pricing systems and their policies, sometimes the price of content offered on LingoMelo’s website may not be the same as the price offered on our mobile applications. Additional terms for our subscriptions plans are set forth in Section 13.
13. SUBSCRIPTION TERMS
This section covers additional terms that apply to your use of any subscription plan that LingoMelo may offer with respect to our Services. By using a subscription plan, you agree to the additional terms in this section.
Subscription plan: During your subscription to a subscription plan, you get a limited, non-exclusive, non-transferable license from us to access and view the content included in that subscription plan via the Services. The subscription that you purchase or renew determines the scope, features, term and price of your access to that subscription plan. You may not transfer, assign, or share your subscription with anyone else. Your subscription plan will be valid for the agreed term and then will be automatically renewed according to your subscription settings (e.g. monthly or annually) unless you cancel your subscription with prior notice to the end of your subscription plan term.
Fees and payments: The subscription fee will be listed at the time of your purchase. You shall pay the fee using the offered payment methods provided by LingoMelo for any subscription plans. If you select Services with an automatic renewal feature, you authorize LingoMelo to maintain your account information and charge that account automatically upon the renewal of the Services you choose with no further action required by you. In the event that LingoMelo is unable to charge your account as authorized by you when you enrolled in Services with an auto renewal feature, LingoMelo shall suspend your access to such Services until payment is received. For those Services with an automatic renewal feature, LingoMelo may also change the price for those services and will communicate any price changes to you in writing. Price changes will take effect at the start of the next subscription period following the date of the price change. As permitted by local law, you accept the new price by continuing to use the Services after the price change takes effect. If you do not agree with the price changes, you have the right to reject the change by canceling your subscription before the price change goes into effect. Therefore please make sure you read any such notification of price changes carefully.
Refunds and cancellations: If, within the first 14 days after you have purchased your subscription plan, you become dissatisfied, LingoMelo will refund the full amount of your subscription, and subsequently terminate your subscription plan and additionally remove access to any courses and benefits you may have accessed under the subscription plan. Refunds will not be available if requested after this 14-day period, although you may cancel your subscription at any time. If you cancel your subscription plan, you will continue to have access to the subscription services until the end of your current subscription period. While your subscription will not be renewed, we will not refund any subscription fees previously paid to us.
14. TUTORING TERMS
This section covers additional terms that apply to your use of any Tutoring plan that LingoMelo Tutoring may offer with respect to our Services. By using a Tutoring plan, you agree to the additional terms in this section.
The following guidelines apply: (i) We do not offer refunds for the purchased Tutoring classes. The classes in the purchased Tutoring plan can be used until they expire; (ii) We do not offer cancellations of the Tutoring plans.
Tutoring plan: During your subscription to a Tutoring plan, you get a limited, non-exclusive, non-transferable license from us to access and view the content included in that Tutoring plan via the Services. The classes in the purchased Tutoring plan can be used within 12 months after the purchase. During that period the class attendance can be paused until the expiration date. The Tutoring plan that you purchase determines the scope, features, term and price of your access to that Tutoring plan. You may not transfer, assign, or share your Tutoring plan with anyone else. Your Tutoring plan will be valid for the agreed term.
Fees and payments: The Tutoring plan fee will be listed at the time of your purchase. You shall pay the fee using the offered payment methods provided by LingoMelo Tutoring for any of the Tutoring plans.
15. GEOGRAPHIC RESTRICTIONS
You warrant that you (as an individual or as a representative of any entity on whose behalf you use the Services) are not located in, or a resident of, any country that is subject to applicable U.S. trade sanctions or embargoes (such as Cuba, Iran, North Korea, Sudan, Syria, or the Crimea region of Ukraine). You also warrant that you are not a person or entity who is named on any U.S. government specially designated national or denied-party list. If you become subject to such a restriction, you will notify us within 24 hours, and we will have the right to terminate any further obligations to you, effective immediately and with no liability to you.
16. DISCLAIMER OF WARRANTIES
You understand that we cannot and do not guarantee or warrant that files available for downloading from the Internet or the Services will be free of viruses or other destructive code. You are responsible for implementing sufficient procedures and checkpoints to satisfy your particular requirements for anti-virus protection and accuracy of data input and output, and for maintaining a means external to our site for any reconstruction of any lost data. WE WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY A DISTRIBUTED DENIAL-OF-SERVICE ATTACK, VIRUSES OR OTHER TECHNOLOGICALLY HARMFUL MATERIAL THAT MAY INFECT YOUR COMPUTER EQUIPMENT, COMPUTER PROGRAMS, DATA OR OTHER PROPRIETARY MATERIAL DUE TO YOUR USE OF THE SITE OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE SERVICES OR TO YOUR DOWNLOADING OF ANY MATERIAL POSTED ON IT, OR ON ANY WEBSITE LINKED TO IT. YOUR USE OF THE SITE, ITS CONTENT AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE SITE IS AT YOUR OWN RISK. THE SITE, ITS CONTENT AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE SITE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. NEITHER THE COMPANY NOR ANY PERSON ASSOCIATED WITH THE COMPANY MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY OR AVAILABILITY OF THE SITE. WITHOUT LIMITING THE FOREGOING, NEITHER THE COMPANY NOR ANYONE ASSOCIATED WITH THE COMPANY REPRESENTS OR WARRANTS THAT THE SITE, ITS CONTENT OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE SITE WILL BE ACCURATE, RELIABLE, ERROR-FREE OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT OUR SITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS OR THAT THE SITE OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE SITE WILL OTHERWISE MEET YOUR NEEDS OR EXPECTATIONS. THE COMPANY HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT AND FITNESS FOR PARTICULAR PURPOSE. THE FOREGOING DOES NOT AFFECT ANY WARRANTIES WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.
17. LIMITATION OF LIABILITY
TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO EVENT WILL LingoMelo, ITS AFFILIATES OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE SITE, ANY WEBSITES LINKED TO IT, ANY CONTENT ON THE SITE OR SUCH OTHER WEBSITES OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE SITE OR SUCH OTHER WEBSITES, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT OR OTHERWISE, EVEN IF FORESEEABLE. IN NO EVENT WILL LingoMelo’S TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES OR CAUSES OF ACTION EXCEED THE AMOUNT YOU HAVE PAID LingoMelo IN THE LAST SIX (6) MONTHS, OR, IF GREATER, ONE HUNDRED DOLLARS ($100). SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. ACCORDINGLY, SOME OF THE ABOVE LIMITATIONS SET FORTH ABOVE MAY NOT APPLY TO YOU. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE SERVICE OR WITH THESE TERMS OF SERVICE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USE OF THE SERVICE.
19. GOVERNING LAW AND JURISDICTION
This Agreement shall in all respects be governed by and construed in accordance with the laws of the Republic of Lithuania. In any dispute, action or proceeding arising from or relating to the Guarantee or the use of any product or service provided by LingoMelo, the Parties agree that the jurisdiction and venue shall be exclusively in the competent court of the Republic of Lithuania. By using the Services, you hereby consent to the jurisdiction of such courts and waive any objections to the exercise of jurisdiction over you by such courts on any grounds, including but not limited to the convenience of the forum.
20. DISPUTE RESOLUTION
We encourage you to first contact us directly at support@LingoMelo.com to try to resolve any dispute or claim informally. We will make our best efforts to address and resolve the issue in a fair and timely manner. If a dispute or claim arises that cannot be resolved informally, you and LingoMelo agree to resolve the dispute or claim through binding arbitration. Arbitration will be conducted by a neutral arbitrator in accordance with the rules and procedures of the Lithuanian Arbitration Association. You and LingoMelo agree that any dispute resolution proceedings will be conducted on an individual basis only. You hereby waive the right to participate in any class, collective, or representative actions or proceedings. Notwithstanding the above, either party may bring an individual action in small claims court if the claim is within the jurisdiction of such court and is not part of a representative action or proceeding. The arbitrator's decision will be final and binding on both parties. The judgment on the award rendered by the arbitrator may be entered and enforced in any court having jurisdiction thereof.
21. LIMITATION ON TIME TO FILE CLAIMS
22. WAIVER AND SEVERABILITY
23. NO THIRD-PARTY BENEFICIARIES AND ASSIGNMENT
24. ENTIRE AGREEMENT
Any version of these Terms in a language other than English is provided for convenience and you understand and agree that the English language will control if there is any conflict.
26. YOUR COMMENTS AND CONCERNS
Please send any feedback, comments, requests for technical support, and any other communications relating to the Services to us through our contact page or to support@LingoMelo.com.